For customers choosing on-site installation: After the equipment arrives on-site, we will dispatch a professional engineering service team to be responsible for the installation, commissioning, and training of the entire project (if you lack relevant installation and usage experience, we recommend that you choose to have our engineers perform on-site installation and commissioning).

For customers choosing remote guidance: After the machine arrives at the customer's factory, we will provide installation tutorials and online installation guidance to ensure the safe start-up and stable operation of the project. During the installation period, our sales and technical personnel will be on standby at all times, ready to solve problems for customers. If any problems arise during subsequent use of the product, we will also respond and resolve them as quickly as possible.

Meanwhile, our products and technologies are constantly being updated. If there are any new technological upgrades, we will promptly notify customers and provide product upgrade services for older machines when necessary.

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JINAN SUNWAY